Tag: Telstra

October 22, 2020

Got a shiny new iPhone, or Android phone you need to move your eSIM across to? Similar to Optus, Telstra also makes easy without having to leave the house thanks to the magic of the My Telstra app. Unlike last year where your only option was a cardboard kit with a QR code either handed to you in store or posted out via snail mail – you can now perform a SIM swap yourself via the app.

Unfortunately this only works for consumer customers, postpaid or prepaid (to be technical, customers in the ‘Siebel’ billing system – if you’re a business customer or a customer in the new Salesforce / Console system, this won’t work for you)

Download the ‘My Telstra‘ app, available for iPhone (+ iPad) and Android, and sign in with your Telstra ID.

September 21, 2019

There’s a lot to love about Dual SIM phones – whether you’re a frequent traveller heading rural or overseas, have a personal and work/business number, or a super savvy shopper looking for the best deal on mobile data.

The iPhone XS, launched last year, was one of the first devices to offer support for eSIM, or ’embedded SIM’ – a simple alternative to the good old plastic SIM. And if you have an iPhone in Australia, it’s the only way to get your dual SIM groove on (combining a plastic SIM together with an eSIM) – as we don’t have a model with two SIM card slots (unlike say the Huawei P30)

A handful of eSIM supporting devices are available in Australia, from the iPhone XR, XS and XS Max, to the iPhone 11, 11 Pro and 11 Pro Max, as well as the Google Pixel 3a.

In tablet land, there’s the Microsoft Surface Pro (2017, 5th Generation with LTE), HP Spectre Folio, and the iPad Pro 2018 (11″, 3rd Generation 12.9″), iPad Air 2019 (3rd Generation) & iPad mini 2019 (5th Generation)

September 20, 2019

Months after Optus and Vodafone launched eSIM support for smartphones and tablets, Telstra has used the iPhone 11 launch to join the party, pushing eSIM as an alternative to the good ol’ plastic SIM.

Similar to Optus, Telstra has gone down the path of offering physical eSIM kits – smaller pieces of physical cardboard with the unique QR code inside.

March 9, 2019

Telstra this week has launched eSIM support, making them the first carrier to support eSIM devices other than wearables (eg, the Apple Watch and Samsung Galaxy Watch, which only support ‘number sharing’ plans and not separate accounts).

While this is ‘officially’ only supported on Windows 10 devices with a built in eSIM (such as the 2017 Microsoft Surface Pro, or a handful of HP Spectre models), as the eSIM is just another standard (like ye olde plastic SIM), most other devices that support eSIMs can make use of this.

Current devices that support eSIMs range from Windows 10 devices (as above), through to Apple’s iPhone XS, XS Max and XR, the Apple iPad Pro (2017) and Google’s Pixel 3/XL.

Telstra currently offers two eSIM specific plans; the ‘Telstra Mobile Data Connect’ plan on prepaid (which will give you 30GB for free to kick things off, which expires 30 days from activation), and the ‘Mobile Data Plan 10GB’ on postpaid (offering 10GB for $10/month).

On Windows 10, you make use of the ‘Mobile Plans‘ app to officially sign up for these eSIM plans, where Telstra appears as an option alongside Ubigi and GigSky. Things are pretty easy, as you’d expect (being ‘officially supported’) – it’s pretty much as easy as hitting ‘Get connected‘ and following the steps. But it turns out, the Mobile Plans app is merely just a browser window, and if you find a link in the Mobile Plans app, you can drag it into another browser like Chrome or Edge. And that’s how you can work out how to make eSIMs happen on other devices. ­čśë

Here is how you can activate and ‘provision’ an eSIM device on the Telstra Mobile Data Connect prepaid plan, and then add it on an Apple iPad or iPhone.

August 22, 2016